SMS Terms & Privacy Policy

This policy explains how Still Bloom Counseling & Wellness uses text messaging for administrative communication, including appointment reminders and scheduling updates. It also describes your choices, privacy protections, and how to opt in or out of SMS communications.
 
SMS Terms of Service
 
Effective Date: August 1, 2026
 
SMS communications are provided through Spruce Health, a secure healthcare messaging platform. Text messaging is used only with your consent and is not required to receive services.

By opting in to receive SMS text messages from Still Bloom Counseling & Wellness, you agree to receive text messages related to appointment reminders, scheduling updates, billing notifications, and other administrative communications regarding your services with the practice.
 
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.
 
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance with the text messaging service, reply HELP or contact Still Bloom Counseling & Wellness directly.
 
Carriers are not responsible for delayed or undelivered messages.
 
Text messages may originate from the following number:
(920) 525-1266
 
SMS Privacy Policy
 
Effective Date: August 1, 2026
 
Still Bloom Counseling & Wellness respects your privacy.
 
Information collected as part of the SMS text messaging service, including your mobile phone number, messaging preferences, and SMS consent, is used solely to provide the text messaging services you have chosen to receive.
 
SMS consent and mobile opt-in information will not be sold, shared, rented, or disclosed to third parties for marketing purposes. Information may be disclosed to service providers as necessary to provide text messaging services or as otherwise required or permitted by applicable law.
 
Text messaging is intended for administrative and other non-urgent communications. Text messages are not monitored continuously and should not be used for emergencies or urgent clinical concerns.

Additional information about how Still Bloom Counseling & Wellness uses and protects your health information is available in the Notice of Privacy Practices.
 
Questions
If you have questions about this policy, please contact:
 
Still Bloom Counseling & Wellness
Jaycie Westphal, LPC
 
Phone: (920) 525-1266
Email: connect@stillbloomtherapy.com